Our Services
We work with you to ATTRACT, RECRUIT and RETAIN Employees & Customers.
Benefits of using R&R Solution for your recruitment
- Ensure an unbiased selection is made
- Position will be filled in a reasonable time frame saving time and money
- All candidates will be treated professionally, be kept confidential
- Lower the risk of turnover of the position
- Continued growth and stability for company
- Your company can remain focused on day to day business while we find you the right candidate
- Service excellence will be delivered to each candidate
We have proven success in assisting companies in most industries: Retail, IT, Legal, Manufacturing, Sales & Marketing, Hospitality, Service, Logistics, Non-Profit, Contact Centres, Medical, Optical, Engineering, Construction, Insurance, Banking & Finance and more.
Recruitment
Permanent Recruitment
Finding someone to fill a seat is easy. Finding the right person to stay, grow, and contribute to your team for the long term is a different conversation entirely. Our permanent recruitment services go beyond resumes and job boards. We take the time to understand your business, your culture, and what success looks like in the role so we can connect you with candidates who don't just qualify on paper but genuinely fit. We handle the sourcing, screening, and pre-qualification so you can focus on running your business, knowing the people walking through your door are worth your time.
Executive Search
Leadership hires carry weight. The right executive can transform a company. The wrong one can set it back years. Our executive search process is thorough, confidential, and built around finding leaders who align with your vision, values, and long-term goals. We go beyond the obvious candidate pool to identify proven leaders who bring the strategic thinking, emotional intelligence, and industry expertise your organization needs at the top. These searches take precision, discretion, and deep industry knowledge, and that's exactly what we bring to the table.
Global Recruitment
Talent doesn't stop at the border, and neither do we. Whether you're looking to hire internationally trained professionals, expand your team into new markets, or find specialized talent that isn't available locally, our global recruitment services connect you with qualified candidates from around the world. We navigate the complexities of international hiring, including credential recognition, immigration considerations, and cross-cultural integration, so you can access the global talent pool with confidence.
Workforce Planning
The best time to plan your workforce strategy was yesterday. The second-best time is now. Workforce planning is about looking ahead: understanding where your business is going, what talent you'll need to get there, and how to close the gaps before they become problems. We work with you to assess your current team, forecast future needs, identify skill gaps, and build a hiring and retention strategy that keeps you ahead of the curve instead of constantly playing catch-up.
Business Advisory Consulting
HR
Your people are your business. And the systems, policies, and practices you put in place to support them will determine whether they stay, thrive, and perform, or disengage and walk out the door. We work with businesses to build and strengthen their HR foundations: from policies and procedures to onboarding, performance management, employee relations, and compliance. Whether you have an HR team that needs support or no formal HR function at all, we meet you where you are and help you build what you need.
Operations and Workflow
When your operations run smoothly, everything else follows. When they don't, everything suffers. We help businesses take a hard look at how work actually gets done, identify bottlenecks, inefficiencies, and gaps, and design streamlined workflows that save time, reduce frustration, and improve productivity. This isn't about overcomplicating things. It's about building systems that work for your people, not against them, so your team can focus on what they do best.
Brand Development and Customer Connection
Your brand isn't just your logo or your website. It's the experience people have every time they interact with your business. We help companies clarify who they are, what they stand for, and how they show up for their customers. From brand positioning and messaging to customer journey mapping and engagement strategies, we work with you to build a brand that attracts the right customers, earns their trust, and keeps them coming back.
Sales: Attracting and Retaining Customers
Getting customers through the door is one challenge. Keeping them is another. We help businesses develop sales strategies that don't just drive revenue but build lasting relationships. From refining your value proposition and sales process to training your team on consultative selling and customer retention techniques, we focus on sustainable growth built on real connections, not short-term wins.
Training & Development
Workshops with Leadership Development
Great leaders aren't born. They're built. Our leadership development workshops are designed for emerging and established leaders who want to sharpen their skills, strengthen their teams, and lead with confidence. We cover the fundamentals that matter most: communication, accountability, decision-making, emotional intelligence, and how to build a culture where people want to do their best work. These aren't lectures. They're hands-on, interactive sessions built around real challenges and practical tools your leaders can apply immediately.
Team Building Webinars and Training Sessions
Strong teams don't happen by accident. They're built through intentional development, honest communication, and shared purpose. Our team-building webinars and training sessions are designed to help teams connect, collaborate, and perform at a higher level. Whether your team is in-person, remote, or hybrid, we create sessions that address real dynamics, build trust, and give your people the tools to work better together. No trust falls. No awkward icebreakers. Just practical, engaging development that makes a real difference.
Communications
Everything rises and falls on communication. Misalignment, conflict, disengagement, and turnover can almost always be traced back to a communication breakdown somewhere along the way. Our communications training helps individuals and teams develop the skills to communicate clearly, listen actively, give and receive feedback effectively, and navigate difficult conversations with confidence. Whether it's leadership communication, team dynamics, or customer-facing interactions, better communication leads to better results across the board.
Leading Diverse Teams: DEI
Diversity makes teams stronger, but only when it's supported by inclusive leadership. Our DEI training goes beyond awareness and into action. We help leaders understand the real impact of diversity, equity, and inclusion on team performance, employee engagement, and business outcomes, and we give them practical tools to lead diverse teams with empathy, fairness, and accountability. This isn't about checking a box. It's about building a workplace where every person feels valued, heard, and set up to succeed, because that's where the best work happens.
"I have had the wonderful opportunity to work with Michelle Alcorn of R&R Solution on several occasions since 2012. She was highly recommended as a career consultant by an industry peer and that recommendation was very well placed. Our organization has benefited from Michelle’s candid and professional assessment and feedback and she continues to be a tremendous resource person for our succession strategy."
Leanne J. Fitch
Chief of Police, Fredericton Police Force
"We have worked with Michelle and R&R since 2013. She adds value to our organization through a combination of training, development, and coaching for our leadership team and front line staff. She delivers the training and support that MCW Maricor needs, customized to our company and industry; supporting our 4 offices in Atlantic Canada. Michelle brings positive energy, a straightforward approach and good solutions."
Michael Gillis P.Eng
Partner, MCW Maricor Engineering
"I first met Michelle when I was just out of college and entering the workforce. I had applied for a position that she was helping an employer to fill. My first contact with her was by telephone to discuss my qualifications for the position. I was very excited to speak with her and we had a great conversation. She was so friendly and professional. I met her in person a short time later, during my interview, and was immediately intrigued by her upbeat, positive personality. She seemed very passionate about her role. I was thrilled to hear I got the position and have now been here for over four years. Michelle continues to play a supportive role in my career and is always available to offer advice and guidance whenever I need her."
Jennifer Thibodeau-Fowler
Medical Administrator
Would you like to have a conversation?
We’d love to connect about your needs.